The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can send email us at info@CoastalCupboards.co.uk
Security
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website
Legal Disclaimer
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Changes in this Privacy Statement
You can contact Coastal Cupboards directly to request deletion of personal details, if required. We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How You Can Access Or Correct Your Information
CoastalCupboards.co.uk does not share, sell, rent, or trade PII with third parties for their promotional purposes except with your consent as described in this privacy policy.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described within this privacy policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Personally Identifiable Information
When we receive an email, we use the return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to CoastalCupboards.co.uk you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your CoastalCupboards.co.uk account, going to your member profile page and choose not to receive any further notification emails from us or other information pertaining to CoastalCupboards.co.uk.
Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to CoastalCupboards.co.uk you can indicate your preference on your members profile page to participate in the CoastalCupboards.co.uk program if you would like to receive special offers from other companies that we think may be of interest to you periodically through our newsletter. Information you submit to us will not be used for this purpose unless you elect to participate in the CoastalCupboards.co.uk program or otherwise consent.
Communications from the Site
We use the information you provide about yourself or others to complete the transaction for which it is intended. This may include administering a service such as registration, email, forum, etc., or contacting you if you have indicated your permission to do so by agreeing to accept further notification and service announcement from us. We do not share this information with outside parties without your permission.
The Way We Use Information
As is true of most Websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to prevent and block abusers to keep using our services such as members who violate our terms of service.
We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors to our site in the aggregate of usage and volume statistics to determine how our users navigate through our website and to know how many users are using our services demographically.
Log Files
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will be revised accordingly, and we will notify you (e.g. via email or banner) if changes are material.
Policy Updates
We (or our service providers) retain personal data and analytics data for as long as necessary to fulfil the purposes for which it was collected (commonly up to 24 months for analytics data), unless a longer retention period is required by law.
Retention of Data
To exercise these rights, contact us via email at info@coastalcupboards.co.uk (or other contact). We will respond within the timeframe required by applicable law (usually one month).
You have the following rights with respect to your personal data:
- Right of access — to receive a copy of your personal data we hold
- Right to rectification — to ask us to correct inaccurate information
- Right to erasure (“right to be forgotten”) — in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object — e.g. to marketing or analytics tracking
- Right to withdraw consent — if processing is based on consent
Your Rights
The data collected via Google tools may be shared with Google LLC, and used by Google for ad personalisation and analytics. Google may aggregate or anonymise the data.
Some data may be processed outside the UK/EEA (e.g. by Google’s servers in the United States). Where this occurs, we rely on legally approved mechanisms such as Standard Contractual Clauses and/or other safeguards to protect your data.
Data Sharing & Transfers
You can disable or refuse cookies via your browser settings, or withdraw consent at any time via our cookie banner tool. Please note that disabling cookies may affect your ability to use certain features of our site.
We (and our service providers) use a combination of session cookies and persistent cookies to recognise you on subsequent visits. Below is a non-exhaustive list of cookies that may be used:
Cookies / Storage & Duration
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's “help” file. We set a persistent cookie to store your passwords, so you don't have to enter it more than once.
Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but you will be asked to enter your username and password again every time you close your browser or your session has timed out.
Cookies
The data collected is used to understand site performance, user engagement, marketing effectiveness, and to provide targeted advertising. The lawful basis for this processing is your consent (for non-essential tracking) and/or our legitimate interest (for site analytics) where permitted by applicable law.
We use Google Tag (gtag.js / Google Tag Manager) to manage measurement and advertising tags on our website. This enables us to deploy tools such as Google Analytics 4 and Google Ads conversion tracking. Through these tools, the following data may be collected:
- Your IP address (or truncated/hashed IP)
- Device and browser information
- Pages you visit and actions you take (clicks, form completions)
- Referral URL
- Advertising identifiers / cookies (see below)
